Billing & Shipping

Check out more details about our Billing and Shipping procedures.

Can I place an order if I'm located outside the United States?

Regrettably, we are unable to extend our shipping services beyond the United States for the time being. We are able to ship to all 50 States in the United States.

What forms of payment are accepted for online purchases?

We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover). We hope to offer additional payment options in the future. If for some reason you experience difficulty with your payment method going through, please empty yo

When will I be billed each month for my Subscription?

Depending on the subscription option you have selected, you will be billed exactly (30, 45, or 60 days) from the date your initial order was placed. Our support team is always available to assist if you ever need to adjust your subscription billing d

When will my order be delivered?

We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. Most orders are shipped the next business day after they are placed. We use USPS /UPS for all orders in

Damaged Packages

All Slumber Sleep Aid™ products are sealed and tested by reputable 3rd party labs for quality and are carefully inspected before shipment. Upon delivery, please check each product carefully to ensure it has not been damaged or tampered with during sh

Lost Packages

We send every customer a unique USPS or UPS tracking number with every order. Before you place your order make sure you enter your email correctly so that you will receive any updates from USPS, UPS, or our team. If you are missing your package follo